Is Microsoft still down? Crowdstrike and BSOD error issues explored
Microsoft Windows and related services like Office and Excel faced a widespread Crowdstrike error earlier today. PCs were stuck in Blue Screens of Death (BSODs) and subsequent boot loops that interrupted airlines, banks, and service providers from all around the world. While the company quickly identified and started patching the issue, several users are still affected.
According to Microsoft's servus status page, all services are up and running as of writing. The company also stated that several consumer services have also been patched to continue working as usual.
However, if you're still facing the BSOD issues, here's a workaround to potentially help solve the problem.
Workaround to potentially fix Microsoft Crowdstrike Blue Screen of Death (BSOD) issues
According to some tech enthusiasts, a corrupt system file pushed by cybersecurity provider Crowdstrike caused the recent Blue Screens of Death (BSODs) issues. If you can delete it, Windows should work fine. Here's what to do:
- Shut down your Windows computer. If it's stuck in a boot loop, hard reset it by pulling the plug from the wall.
- Boot into Windows Safe Mode or Windows Recovery Environment.
- While in the protected environment, navigate to "C:\Windows\System32\drivers\CrowdStrike"
- Search for a file named “C-00000291*.sys." Once you find it, delete it.
Do note that deleting system files poses its own risk. Unless you know what you're doing, do not attempt the above steps. If you aren't a company that has users waiting or stranded, we recommend waiting until Microsoft patches the issue with a system-wide update.