Supercell offers free compensation rewards for game bugs (November 29)
Supercell released an update for Clash of Clans on November 25, 2024, that introduced additions and changes to the game, including the new Town Hall 17. However, it also brought in a few game-breaking bugs that were causing all sorts of issues. Supercell deployed multiple follow-up patches to fix the bugs, which took a while.
Players quickly jumped to X and Reddit to display their frustrations. In a bid to appease them, Supercell has decided to offer free rewards to compensate for the frustration gamers felt. They are for everyone, so even if you didn't face the issues personally, you can still collect them.
In this article, we will discuss the bugs that prompted Supercell to offer free rewards and how you can claim them.
Note: Some aspects of this article are subjective and rely on the writer's opinion.
Why did Supercell offer free compensation rewards?
The November 25, 2024 update introduced some distressing bugs, including one wherein games were crashing mid-battle. Most of the said issues were fixed quickly; however, two remained:
- The first major bug caused the war attacks to cancel and disconnect, which led to some pretty bad results in Clans Wars. This issue has been fixed already, and the free compensation that Supercell provided today was for this.
- The second major bug is the effect cancellation of the training potion for Hero regeneration time. This bug has not been fixed, as of this writing. It will be patched in an upcoming update, and separate rewards will be released later to compensate for this.
How to collect the free compensation rewards
Supercell is offering 2220 Shiny Ores, 78 Glowy Ores, and 12 Starry Ores as rewards to compensate for the bugs. Follow these steps to collect the free compensation rewards in Clash of Clans:
- Launch the game and log in to your main Clash of Clans account if not done already.
- Look for the Shop icon in the bottom-right corner of the game screen.
- Tap on the Shop button and select the last tab.
- A banner with the heading, "We're sorry" should be visible on the screen.
- Tap on it and all the rewards will be added to your account.
The rewards will be available to collect through December 5, 2024. Please make sure to get them by then. Moreover, they will be unavailable for users with a new account.
Also read: Hero Hall in Clash of Clans: Everything you need to know.